Privacy Policy for FundiBora


FundiBora is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile applications, and services (collectively, the “Platform”). By accessing or using FundiBora, you agree to this Privacy Policy. If you do not agree, please do not use the Platform.


1. Information We Collect

a. Information You Provide:

  • Name, email, phone number, and password during registration
  • National ID,Certificate of Good Conduct and insurance (for fundi verification)
  • Profile photos, services offered, work experience, location
  • Customer reviews, chat messages, and feedback

b. Information We Collect Automatically:

  • Device details (IP address, OS, browser type)

  • Location data (GPS-based or IP-based, if permitted)

  • Log data (pages visited, time spent, features used)

  • Cookies and tracking technologies (for analytics and personalization)

c. Payment Information:

We use third-party payment processors (e.g. M-Pesa) and do not store full financial details.

d. Information from Third Parties:

  • Identity verification services

  • Social login services (if used)

2. How We Use Your Information

  • To verify and onboard fundis (skilled professionals)

  • To help users browse, search, and contact nearby fundis

  • To process listings, reviews, and support requests

  • To send service-related updates, security alerts, or promotional messages (opt-out allowed)

  • To improve and analyze Platform performance

  • To comply with legal obligations

3. Sharing Your Information

We may share information with:

  • Verified users (e.g. showing fundi profile to client)

  • Payment providers (e.g. Safaricom)

  • Hosting and cloud providers

  • Law enforcement or regulatory authorities when legally required

  • Other users via public listings or reviews (limited details only)

We do not sell your personal data.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Maintain your login session

  • Remember preferences

  • Analyze traffic and engagement

You may adjust cookie settings in your browser.

5. Data Security

We implement technical and organizational safeguards such as:

  • HTTPS encryption

  • User authentication and role-based access

  • Secure data hosting in Tier-1 servers

However, no system is 100% secure. Use FundiBora at your own risk.

6. Data Retention

We retain your information for as long as your account is active, or as needed for regulatory, security, or audit reasons. You may request account deletion.

7. Your Rights and Choices

  • Access, correct, or delete your personal data

  • Withdraw consent for marketing messages

  • Disable location tracking in your device settings

To make a request, email us at: hello@ujiajiri.ke

9. Changes to This Policy

We may update this Privacy Policy from time to time. If material changes are made, we will notify you via the Platform or email. Continued use after changes indicates acceptance.